Billing Policy

Reality Bytes Incorporated, hereafter referred to as “RBI” incorporates a simple to understand billing policy for our clients and customers. 

Retail Sales

All retail sales of hardware, equipment, or services must be paid in full prior to customer taking ownership of the product or service.

Ongoing Monthly Services – IT Support Contracts, Internet, Phone Service

All of our fixed monthly services are pre-billed for the current month.  If your service is for the month of October, it is billed on Oct 1.  Any additional fees incurred in the current month will be billed at the end of the month on a separate invoice. 

Special Order & Custom Orders

For special order equipment, we require payment in full prior to the order of the equipment.  All equipment, software, and intellectual property materials remain the property of Reality Bytes Incorporated until paid in full.

NET 30 Terms

Business customers can apply for NET30 terms on their account.  NET30 terms are reviewed and approved on a case by case basis.